DMCA Copyright Policy

Effective Date: May 23, 2026 · KAIRO PLUS LTD.

1. Our Commitment to Copyright Protection

KAIRO PLUS LTD. is committed to protecting the intellectual property rights of copyright holders and to ensuring that our Services are not used as a platform for copyright infringement. We have implemented procedures pursuant to the Digital Millennium Copyright Act (DMCA) to enable copyright owners to report alleged infringement of their works.

Where KAIRO PLUS LTD. stores or transmits user-generated content, we claim the safe harbour protections afforded by 17 U.S.C. § 512 as an Online Service Provider (OSP), provided we comply with the DMCA's procedural requirements — including this policy and the designation of a registered copyright agent with the U.S. Copyright Office.

We will respond to notices of alleged copyright infringement that comply with the DMCA and other applicable intellectual property laws, and our policy is to terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

2. Designated Copyright Agent

KAIRO PLUS LTD. has designated the following agent to receive notifications of claimed copyright infringement pursuant to 17 U.S.C. § 512(c)(2):

This agent is registered with the U.S. Copyright Office in compliance with 17 U.S.C. § 512(c)(2). Only DMCA-related notices should be sent to this agent. Other inquiries, including general legal matters and support requests, should be directed to the appropriate contact in Section 12.

3. How to Submit a Copyright Infringement Notice

If you believe that content available on or through our Services infringes one or more of your copyrights, you (or your authorised agent) may submit a written notification of claimed infringement to our Designated Agent at info@kairoplus.com.

Your notice must satisfy all of the requirements set forth in 17 U.S.C. § 512(c)(3) and must include all the elements listed in Section 4 below. Notices that fail to comply with all statutory requirements may not be acted upon.

Please note that KAIRO PLUS LTD. cannot provide legal advice. If you are uncertain whether material on our Services infringes your copyright, we recommend consulting with an intellectual property solicitor before submitting a notice.

4. Required Elements of a Valid DMCA Notice

To be valid under 17 U.S.C. § 512(c)(3), your DMCA takedown notice must include all of the following:

• 01
  Identification of the copyrighted work: A description of the copyrighted work you claim has been infringed. If multiple works are covered by a single notice, a representative list of such works is acceptable.
• 02
  Identification of the infringing material: Sufficient information to identify and locate the allegedly infringing material on our Services, including a specific URL or other information reasonably sufficient to allow us to locate the material.
• 03
  Your contact information: Your full legal name, mailing address, telephone number, and email address so we may contact you regarding your claim.
• 04
  Good faith statement: A statement that you have a good faith belief that use of the copyrighted material in the manner complained of is not authorised by the copyright owner, its agent, or applicable law.
• 05
  Accuracy statement: A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or are authorised to act on behalf of the copyright owner.
• 06
  Physical or electronic signature: A physical or electronic signature of the copyright owner or a person authorised to act on behalf of the owner of the copyright that is allegedly infringed. Typing your full legal name is sufficient for an electronic signature.

Notices that do not include all required elements may be rejected or result in delayed processing. KAIRO PLUS LTD. reserves the right to request additional information before acting on any notice.

5. Takedown Process & Response Procedure

Upon receipt of a valid and complete DMCA notice, KAIRO PLUS LTD. will follow this process:

6. Counter-Notice Procedure

If you believe that content you posted was removed or access to it was disabled by mistake or misidentification, you may submit a written counter-notice to our Designated Agent at info@kairoplus.com.

Upon receipt of a valid counter-notice, we will promptly notify the complaining party that we may replace the removed material or cease disabling access to it within ten (10) to fourteen (14) business days, unless the complaining party informs us that they have filed an action seeking a court order to restrain the user from engaging in infringing activity.

7. Required Elements of a Valid Counter-Notice

To be valid under 17 U.S.C. § 512(g)(3), your counter-notice must include:

• 01
  Identification of the removed material: A description of the material that was removed or to which access was disabled, and the location at which the material appeared before removal.
• 02
  Statement under penalty of perjury: A statement, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• 03
  Your contact information: Your full legal name, mailing address, telephone number, and email address.
• 04
  Consent to jurisdiction: A statement that you consent to the jurisdiction of the relevant court and that you will accept service of process from the person who provided the original infringement notice.
• 05
  Physical or electronic signature: Your physical or electronic signature. Typing your full legal name constitutes an electronic signature.

8. Repeat Infringer Policy

In accordance with 17 U.S.C. § 512(i), KAIRO PLUS LTD. has adopted and reasonably implements a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat copyright infringers. A "repeat infringer" is a user who has received two (2) or more valid and non-contested DMCA takedown notices for content they uploaded or posted through our Services.

KAIRO PLUS LTD. reserves the right, in its sole discretion, to terminate an account after even a single instance of alleged infringement if the circumstances warrant such action, including but not limited to large-scale or wilful infringement.

We also reserve the right to refuse access to our Services to any person who has used another service to infringe copyrights, where we have reason to believe such infringement will continue on our platform.

9. Misrepresentation & Liability

Under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that content or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and legal fees incurred by the alleged infringer, the copyright owner (or its licensee), and any service provider such as KAIRO PLUS LTD. that is injured by such misrepresentation.

KAIRO PLUS LTD. reserves the right to seek damages and legal costs from any party who submits fraudulent or bad-faith DMCA notices or counter-notices against us or our users.

10. International Copyright Matters

While the DMCA is a United States law, KAIRO PLUS LTD. serves users globally. We are committed to respecting copyright law internationally, and we encourage rights holders from all countries to use this process to report alleged infringement.

European Union Users

EU copyright holders may also have rights under Directive 2019/790 on copyright in the Digital Single Market (the EU Copyright Directive), including Article 17. We are committed to compliance with applicable EU law as it applies to our European operations and users.

United Kingdom Users

UK copyright holders have rights under the Copyright, Designs and Patents Act 1988 and related legislation. We will respond to valid copyright notices from UK rights holders.

Canadian Users

Canadian copyright holders may submit notices under the Canadian Copyright Act's "notice and notice" regime. We will forward valid notices to the relevant users as required by applicable Canadian law.

For all international notices, please use the contact information in Section 12. We will make reasonable efforts to respond to valid international copyright claims in a manner consistent with applicable local law.

11. Good Faith & Disclaimer

KAIRO PLUS LTD.'s response to DMCA notices is undertaken in good faith and does not constitute a waiver of any legal rights or an admission that any content infringes any intellectual property rights. We do not and cannot adjudicate copyright disputes and reserve the right to seek clarification from any party before taking action.

KAIRO PLUS LTD. will not be liable for any mistakes or errors in responding to DMCA notices, provided that we act in good faith in compliance with applicable law. Restoration of removed content is at our sole discretion and does not constitute a guarantee that the content is non-infringing.

Nothing in this policy constitutes legal advice. Rights holders and users are strongly encouraged to seek the advice of a qualified intellectual property solicitor before taking any action under the DMCA.

12. Contact Information

For DMCA notices and all other inquiries:

KAIRO PLUS LTD.
Company number 16908020
5 Goldsmith Avenue, London, England, W3 6HR
DMCA & Copyright: info@kairoplus.com
General: team@kairoplus.com