Privacy Policy
Effective Date: May 23, 2026 · KAIRO PLUS LTD.
This Privacy Policy explains what personal information KAIRO+ collects, how it is used and protected, and your rights as a user. Please read this carefully before using KAIRO+ App or Platform. Your privacy is important to us.
1. Who We Are
KAIRO+ is an app and platform operated by KAIRO PLUS LTD., a company registered in England (Company number 16908020, registered office: 5 Goldsmith Avenue, London, England, W3 6HR). KAIRO+ connects users globally through our App and Platform. For any privacy-related questions, contact us at info@kairoplus.com.
2. Information We Collect
Information You Provide
- Account details (full name, email address, password)
- Profile information (bio, profile photo, preferences)
- Identity verification documents (where required)
- Payment information processed securely through our payment provider
- Communications with our support team
- User-generated content (messages, posts, files)
Information Collected Automatically
- Device identifiers and operating system information
- IP address and approximate location
- Precise location (only when you use location-based features with your permission)
- App usage data (features accessed, session activity, interaction patterns)
- Advertising ID (for ad personalisation, where permitted)
- Crash reports and performance diagnostics
Camera and Media Access
KAIRO+ may request access to your device camera and media library to allow you to upload photos or media content. Camera access is only activated when you explicitly choose to use it and is never accessed in the background.
Location Data
Location data is used to provide location-based features and improve your experience with KAIRO+ App and Platform. Precise location is only collected when the app is in use and with your explicit permission. We do not track your location in the background.
3. How We Use Your Information
- To create, manage, and maintain your KAIRO+ account
- To provide and improve KAIRO+ App and Platform features
- To facilitate payments and financial transactions
- To verify identities and maintain platform trust and safety
- To send notifications about activity, messages, and platform updates
- To detect and prevent fraud, abuse, or illegal activity
- To comply with legal obligations and respond to lawful requests
- To conduct analytics and improve user experience
4. How We Share Your Information
We do not sell your personal information. We may share data with:
- Other Users: Your public profile and activity are visible to other KAIRO+ users as needed to facilitate the platform's functionality.
- Service Providers: Payment processors, cloud hosting providers, analytics partners, and customer support platforms.
- Legal Authorities: When required by law, court order, or to protect the safety of our users or the public.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
5. Data Retention
We retain your personal data for as long as your account is active and as required to provide our services. You may request deletion at any time by emailing delete@kairoplus.com. Certain financial and legal records may be retained for up to 7 years as required by applicable law (UK financial regulations, GDPR requirements).
6. Security
We use industry-standard security measures including TLS/SSL encryption in transit and encryption at rest for sensitive personal data. Payment data is processed securely and we never store raw payment card details on our servers.
7. International Data Transfers
KAIRO+ operates globally. Your personal data may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. We ensure such transfers comply with UK GDPR and applicable international data protection laws through appropriate legal mechanisms (Standard Contractual Clauses, adequacy decisions, or your explicit consent).
8. Children's Privacy
KAIRO+ App and Platform are intended exclusively for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we become aware of such collection, we will delete the data promptly. Contact info@kairoplus.com if you believe a minor has registered.
9. Your Rights Under UK GDPR and International Law
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data (right to be forgotten)
- Restrict processing of your personal data
- Request data portability (receive your data in portable format)
- Object to processing, including direct marketing
- Lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority
To exercise any of these rights, contact info@kairoplus.com or delete@kairoplus.com.
10. California Resident Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out of the sale of personal information. Contact info@kairoplus.com to exercise these rights.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via in-app notice or email. Continued use of KAIRO+ after changes constitutes acceptance of the updated policy.
12. Contact Us
KAIRO PLUS LTD.
Company number 16908020
5 Goldsmith Avenue, London, England, W3 6HR
General inquiries: info@kairoplus.com
Data deletion requests: delete@kairoplus.com
Phone: +44 7365 391926